Cookie Policy

Terms of use refer to our Privacy Policy which also applies to your use of our Site and which sets out the terms on which we process any personal data we collect from you, or that you provide to us, including our use of cookies on our Site. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.

Cookies and other tracking technologies

Our Websites use cookies and other similar tracking technologies to uniquely identify your browser and to gather information about how you interact with our Websites and Services.  We use this information for the following purposes:

  • Assisting you in navigation;

  • Assisting in registration, login, and your ability to provide feedback;

  • Analysing your use of our products, services, or applications; and

  • Assisting with our promotional and marketing efforts.

We also utilise Google Analytics, a web analysis service provided by Google to better understand how people use our website and how we can improve it.

Please note that we may still use any aggregated and anonymised Personal Information that does not identify any individual, and may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Linked Websites

For your convenience, hyperlinks may be posted on our Websites that link to other websites (the “Linked Sites”).  We are not responsible for, and this Privacy Statement does not apply to, the privacy practices of any Linked Sites or of any companies that we do not own or control.  Linked Sites may collect information in addition to that which we collect on the Websites.  We do not endorse any of these Linked Sites, the services or products described or offered on such Linked Sites, or any of the content contained on the Linked Sites.  We encourage you to seek out and read the privacy statements and policies of each Linked Site that you visit to understand how the information that is collected about you is used and protected.

Subject Access Requests

To request your personally identifiable data to be removed, please contact us by emailing us to info@customshousebaltimore.com.

We will retain your information for as long as required to deliver your service, agreement or to resolve any issues. Please note that we cannot always delete records of all historical data, as we are required to retain certain records for financial and compliance reasons.